FAQ

General Care
Keeping your Watch Masters Winders clean only require a micro-fibre cloth which is included with all winders, giving it a quick wipe externally to keep it nice and sparkly so you can maintain clear visibility of your timepiece. Ensure power is turned off before placing or removing watches. Do not directly turn or stop the turntable by hand at any time. The winders should not be placed directly under sun light or wet places.

Winding Program 
Each watch winder has a different rotational program depending on the specifications listed on each model. Winders are designed to rotate, rest and repeat to keep the watch functional. An example of a single winder program is rotate 4 minutes, rest 26 minutes, repeat (approximately 1500 turns per day).

Returns Policy
Due to the current covid-19 circumstances we do not offer change of mind returns. If there any issues with functionality of the winders we will happily process a full replacement. Please choose carefully and do not hesitate to contact us if you have any questions about our product range via the Contact Us page.